Full Time Transitional Studies Student Success Coach in Vancouver WA at Clark College

Transitional Studies Student Success Coach

Clark College

Location: Vancouver WA
Industry: Education, Jobs, Non-Profit, Other
Type: Full Time

Clark College is currently accepting applications for a full-time, permanent classified Transitional Studies Student Success Coach (Program Specialist 2). The position will report to the Transitional Studies Learning Communities Manager. This is a partially grant funded position.

Clark College is an equal opportunity employer. Protected group members are strongly encouraged to apply. Clark College does not discriminate on the basis of race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal. The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, goals, and objectives of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance diversity and equity on our campus and in our community. Questions regarding the College’s Affirmative Action Policy may be directed to the Director of Human Resources, (360) 992-2105.

Job Duties and Responsibilities:
• Provide continual and targeted case management to support all Transitional Studies (Basic Education) students.
• Support students in a variety of settings including class visits, scheduled and drop in appointments, and outreach events.
• Connect Transitional Studies students with college resources, help navigate the college system, and empower students to reach their personal and educational goals.
• Support and facilitate Transitional Studies student retention and progression into college life / college-level classes by focusing on retention from quarter-to-quarter in Transitional Studies (CAP, ESL ) courses, study skills, and college success skills (e.g. goal setting, motivation, time management).
• Partner with Student Success Programs to offer support and outreach for Transitional Studies students affected by Academic Early Warning (AEW), and Academic Standards Policy.
• Provide referrals to other college departments and community agencies as appropriate.
• Facilitate workshops and classroom presentations as needed.
• Provide collaborative support in Transitional Studies division-wide functions, including but not limited to CASAS testing, registration, orientations, info sessions.
• Coordinate the quarterly Transitional Studies Resource Fair, targeted for Transitional Studies students.
• Maintain and distribute relevant coaching tips (e.g. newsletter, canvas site) to students and faculty throughout the year.
• Track student outreach and respond to data for assessment and continuous improvement.
• Provide back-up support for student outreach and marketing for I-BEST and students transitioning to college level courses.
• Offer empathetic and compassionate support to students in need and crisis.
• Perform related duties as required.

Position Requirements and Competencies:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• Education and Experience: Associate’s degree AND two years of relevant work experience OR bachelor’s degree AND one year of relevant work experience.
• Computer Skills: Proficient in Microsoft Office Suite, intermediate technology skills; ability to learn new skills and teach others basic computer skills.
• Communication Skills: Ability to work 1:1 and in group settings; demonstrated ability to facilitate workshops and give presentations.
• Public Accountability: Ability to work well with all people and demonstrated experience working with diverse populations. Commitment to inclusion and social equity.
• Customer Service: Ability to provide excellent customer service in a constantly changing, sometimes stressful and busy environment.

Preferred Qualifications:
• Empathy and active listening skills.
• Excellent verbal and written communication skills and proven experience as a collaborative team member.
• Experience working with people who are living in poverty.
• Experience working with Transitional Studies (Adult Basic Education) students.
• Experience working in higher education, especially a community college
• Experience and ability to be self-directed.

Job Readiness/Working Conditions:
• Willingness and ability to contribute as a department team member, supporting goals and department policies and procedures. Ability to work well in a variety of collaborative settings within the Transitional Studies division, across campus, and within the community.
• Willingness and ability to sit and work at a computer for long periods of time.
• Willingness and ability to be away from desk and office for periods of time.
• General work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Having the ability to work varied hours, including evenings, will be necessary for some work duties, meetings, and professional development.
• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
• The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
• This position is represented by Washington Public Employees Association. As a condition of employment, employees are required to become a member of WPEA or pay a representation fee.
• As a condition of employment, this position requires a background check be conducted on applicants prior to hiring.

Starting Salary: $2,984/month Range: 42 Code: 107I
Benefits package includes insurance, retirement, annual and sick leave, disability, flexible spending account, and tuition waiver.

Application Deadline: Required application materials must be completed and submitted online by 3 p.m., October 13, 2017.


• Clark College online application
• Current resume
• Responses to the supplemental questions included in the online application process

Please apply online at www.clark.edu/jobs

To contact Clark College Human Resources, please call (360) 992-2105.

Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901.

The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on the campus, and crime statistics for the most recent 4-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133. The most recent Annual Security Report can be viewed here: http://www.clark.edu/student_services/security/report.php

If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

Corrected or extended notices will be posted online and in the Human Resources Office.

Clark College Human Resources
September 29, 2017

Application Guidelines:

To apply, please visit our website: www.clark.edu/jobs

Salary: $2,984/month