Full Time VETERANS SERVICE REPRESENTATIVE (Rating) in Portland, Oregon at Veterans Benefits Administration


Veterans Benefits Administration

Location: Portland, Oregon
Industry: Government, Jobs
Type: Full Time


OUR MISSION: To fulfill President Lincoln’s promise “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

Vacancy Identification Number (VIN): 10114149.

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov.


The Rating Veterans Service Representative analyzes claims, applies VA’s Schedule for Rating Disabilities (Rating Schedule), and prepares rating decisions informing the VSR and/or claimant of the decision, the bases, and reason for it. The Rating VSR routinely collaborates with other members of his/her work team, including Veterans Service Representatives and the Decision Review Officers, and will also be available to discuss claims with Veterans Service Organization representatives. The Rating VSR may directly interact with the veteran and his/her representative or advocate when it expedient and assures world-class customer service. The duties of the Rating VSR include, but are not limited to:

  • Analyzes claims to determine if diseases and/or injuries were incurred or aggravated by military service in the line of duty for purposes of compensation, treatment or hospitalization.
  • The Rating VSR determines Service-Connection percentages of disabilities permanent and total disability and entitlement to compensation, pension and vocational training.
  • The Rating VSR assures proper application of the Rating Schedule and other applicable instructions, and is fully accountable for proper analysis, appropriate development, and final rating determinations.
  • The Rating VSR provides consultative advice and assistance to VSRs.
  • The Rating VSR actively participates in meetings and training sessions and is expected to lend his/her expertise in developing Veterans Service Representatives’ skills as they relate to evidence gathering for rating decisions.
  • The Rating VSR acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.

Work Schedule: Monday through Friday (actual times to be determined).
Position Description Title/PD#: VETERANS SERVICE REPRESENTATIVE (Rating), 02104A
Promotion Potential: This position is being advertised at the full-performance level. Therefore, there is no promotion potential.

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Job Details
Application Open Date

Application Close Date

Veterans Benefits Administration

Who May Apply
CTAP – This vacancy is open to Department of Veteran Affairs applicants in the local Portland OR commuting area who are eligible for priority consideration under the Career Transition Assistance Program (CTAP) only.


Application Guidelines:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 01/17/2018.

SPECIALIZED EXPERIENCE: GS-12 Level: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-11). The applicant must document knowledge of analyzing claims, interpreting and applying benefit-related laws, regulations and procedures; reviewing and examining evidence and making determinations as to the entitlement and/or eligibility of claimants for benefits and services involving compensation and pensions. The applicant must also document knowledge of anatomy and physiology, diseases and disabilities to assess sources of evidence and information to arrive at rating decisions. This includes the ability to read, understand and interpret medical and legal terminology. The applicant must document the ability to communicate in writing of wide range of veterans benefits laws and regulations that pertain to the entitlement for and award process of each VA benefit program.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/17/2018 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10114149.

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Salary: $77,929 - $101,308
Application Link: https://www.vacareers.va.gov/job-search/job-detail.asp?job=305434&utm_source=Indeed.com&utm_medium=Job-Board&utm_content=488351800&utm_campaign=none